FAQ AND TROUBLE SHOOTING GUIDE
What are the dimensions of The Pool Stool?
Height adjustable from 22-31 inches
How do I adjust the height?
The Pool Stool is a screw design so you simply twist the top to your desired height
How does the pool stool stay on the bottom of the pool?
There is an internal sand reservoir/bottle weight. Once it’s filled, the bottle weight is screwed into the base and it anchors The Pool Stool to the pool bottom
Can I use The Pool Stool on a vinyl liner pool?
Yes, The Pool Stool was developed for vinyl liner pools.
Is the Pool Stool easy to move around?
Yes, even kids can move them. The Pool Stool was designed for easy removal leaving total pool capacity for other swimming activities.
Do the Black Granite and Sandstone Pool Stools have LEDs?
No, they are a solid color and were developed to match decorative pool finishes.
What colors does the LED come in?
When the LED is set on the auto mode it works like a color wheel with unlimited colors. You can also pause the LED on your choice of color to set it. You can also use the flash or pick a color.
I bought The Pool Stool and can’t locate the LED. What should I do?
Unscrew the top of the pool stool. The LED and bottle weight are inside. Please watch the “Unpacking Your Pool Stool” video under the video section of the home page
My remote control does not work inside the pool. What should I do?
First replace the battery on the remote
The remote works on radio frequency therefore you can’t be sitting on the patio and turn on the LEDs
When the LEDs are inside the pool you should be within a couple of inches of the top of the pool stool for the remote to work
How much sand do I put in the bottle weight?
The bottle weight will hold 36 pounds of sand. Fill it completely to the top displacing all air. Strike the weight against the ground to settle the sand and continue to fill until the bottle weight is completely full. Please watch the “Filling the Bottle Weight” video under the video tab on the home page
My Pool Stool is moving around the pool. What should I do?
Please ensure the entire bottle weight is completely filled with sand. Strike the weight against the concrete to displace all air. When the bottle weight is filled properly it stays securely in place.
My LED is not working outside of the pool. What should I do?
Charge the unit for 24 hours. If the light on the bottom of the unit is green then you need a replacement remote.
My LED with not charge, what do I do?
Fill out the customer contact form for a replacement